Brand welcome package

Unipokies Casino Terms & Conditions

These Terms and Conditions govern access to and use of Unipokies Casino, including its website, games, promotions, payment services and related features. By creating an account or using the casino, you confirm that you have read, understood and agreed to these terms.

Please review this document carefully before registering or depositing funds. If you do not accept any part of these Terms and Conditions, you must not use Unipokies Casino. Certain games, promotions or services may also have additional rules that apply alongside these terms.

Merge Up 2
Merge Up 2
BGaming
Zeus Sky: Hold & Win
Zeus Sky: Hold & Win
Onlyplay
Supercharged Clovers: Hold and Win
Supercharged Clovers: Hold and Win
Playson
Coin of Lightning 2
Coin of Lightning 2
TaDa Gaming
Coin Win Express: Hold the Spin
Coin Win Express: Hold the Spin
Gamzix
Coins of Dragon - Hold & Win
Coins of Dragon - Hold & Win
Betsoft Gaming

Agreement to These Terms

These Terms and Conditions form a binding agreement between you and Unipokies Casino. They apply whenever you visit the website, open an account, play a game, claim an offer or use any available service.

You are responsible for reading the current version before using the casino. Continued use after changes are published means that you accept the revised terms. Game rules, bonus conditions, payment requirements and other specific notices may supplement this agreement.

Who May Use the Casino

Unipokies Casino is available only to individuals who are at least 18 years old and are legally permitted to use online gambling services in their location. You must not access the casino if gambling is prohibited where you live or are physically located.

By registering, you confirm that:

  • You are 18 years of age or older.
  • The information you provide is accurate and belongs to you.
  • You are acting for yourself and not on behalf of another person.
  • You will comply with applicable laws and restrictions.
  • You have the capacity to enter into this agreement.

Unipokies Casino may refuse access where eligibility cannot be established or where use of the service would create a compliance concern.

Opening and Managing an Account

One personal account may be created per customer unless Unipokies Casino gives written permission for an exception. Registration details must be complete, current and truthful. You must update information when it changes so that account records remain accurate.

You are responsible for protecting your login details and for all activity carried out through your account. Do not share your password, permit another person to gamble using your account or allow access from an unauthorised device. If you suspect that your credentials have been compromised, you must stop using the account and notify Unipokies Casino promptly.

Account balances, bonuses and player benefits cannot be transferred, sold or assigned to another person. Duplicate accounts, misleading registrations and accounts created to obtain multiple promotional rewards may be closed.

Identity and Payment Checks

Unipokies Casino may request documents or information to verify your identity, age, address, payment ownership and source of funds. These checks may occur during registration, before a withdrawal, during account activity or whenever clarification is reasonably required.

Documents must be genuine, readable and current. You must provide requested information within a reasonable period. Until verification is completed, access to certain functions may be restricted, including deposits, games or withdrawals.

Where information cannot be verified, appears inconsistent or raises a security concern, Unipokies Casino may delay processing, suspend an account or take other appropriate action under these terms.

Depositing Funds

You may deposit only through payment methods made available within your account. Funds must come from a payment source held in your name or otherwise authorised for your use. Deposits made by third parties may be rejected or returned subject to verification and processing requirements.

You should check the payment details carefully before confirming a transaction. Unipokies Casino is not responsible for delays caused by banks, payment providers, network failures or incorrect information entered by you. Deposited funds are intended for genuine participation in the casino and must not be used for unlawful purposes.

Any minimum or maximum deposit limits displayed on the website may apply. You should deposit only money that you can afford to lose.

Withdrawal Requests

Withdrawals may be requested through the methods available in your account. Unipokies Casino may require completion of identity and payment checks before releasing funds. Withdrawals may be returned to the original payment method where appropriate, or processed through another approved method.

Before a withdrawal is approved, the casino may review:

  • Your account information and verification status.
  • The ownership and legitimacy of the payment method.
  • Whether applicable wagering or promotional conditions have been completed.
  • Whether the request relates to suspected fraud, misuse or prohibited conduct.

Processing times can vary according to the selected method and the checks required. You are responsible for any fees or charges applied by your bank or payment provider. Unipokies Casino may cancel or adjust a transaction where an error, reversal or irregularity has occurred.

Promotions and Bonuses

Promotions are subject to their own stated terms, including eligibility rules, claim periods, qualifying deposits, wagering requirements, game contributions, maximum winnings and expiry dates. Those conditions should be read before an offer is accepted.

Unless promotional terms state otherwise, only one bonus may be available per person, household, device, payment method or other permitted grouping. Unipokies Casino may withdraw a promotion or refuse a reward where a customer has breached the offer conditions or attempted to obtain an unfair advantage.

Bonus funds and related winnings may be cancelled where an account is linked to duplicate registrations, dishonest activity, prohibited play or manipulation of promotional rules.

Using the Service Properly

You must use Unipokies Casino honestly, lawfully and in accordance with the published game rules. You must provide information that is accurate and must not interfere with the website, its security measures or another customer’s access.

Acceptable use includes:

  • Using your own account for your own entertainment.
  • Following game instructions and promotional conditions.
  • Keeping your account details secure.
  • Cooperating with reasonable verification and security requests.
  • Reporting suspected errors or unauthorised activity promptly.

Conduct That Is Not Allowed

The following activities are prohibited and may result in cancelled transactions, suspended access, withheld promotional benefits or account closure:

  • Creating or operating more than one account without approval.
  • Using false, stolen or misleading identity information.
  • Funding an account with a payment method that you do not own or control lawfully.
  • Colluding with other players or manipulating game outcomes.
  • Using bots, automated tools, scraping software or unauthorised systems.
  • Exploiting software faults, pricing errors, technical weaknesses or promotional loopholes.
  • Engaging in fraud, money laundering, chargeback abuse or other unlawful conduct.
  • Attempting to bypass account, location, age or responsible gambling controls.
  • Interfering with the security, availability or proper operation of the website.

Ownership of Website Material

The website, its design, text, graphics, trademarks, software, game content and other materials are owned by or used with permission by Unipokies Casino and its relevant partners. They are protected by applicable intellectual property rules.

You receive a limited, personal and non-transferable right to use the service for its intended purpose. You must not copy, republish, modify, distribute, reverse engineer, sell or commercially exploit any part of the website without prior permission.

Liability Boundaries

Unipokies Casino aims to provide a reliable service but does not guarantee that the website will always be available, uninterrupted or free from technical defects. Access may be affected by maintenance, telecommunications problems, third-party services, security events or circumstances outside reasonable control.

To the extent permitted by applicable law, Unipokies Casino is not responsible for losses arising from your failure to secure account credentials, inaccurate information, payment provider action, unauthorised access caused by your conduct or use of the service contrary to these terms.

Nothing in these Terms and Conditions excludes or limits a right or responsibility that cannot lawfully be excluded or limited.

When Access May Be Restricted

Unipokies Casino may suspend, restrict or close an account where it is necessary to protect customers, the casino or the integrity of the service. Reasons may include suspected fraud, failed verification, duplicate accounts, unpaid chargebacks, breach of these terms, unlawful conduct or responsible gambling concerns.

During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. Where an account is closed, any remaining balance will be considered in light of the circumstances, applicable verification requirements and any rights or obligations that remain outstanding.

Handling Personal Information

Personal information is handled in accordance with the applicable privacy notice and relevant data protection requirements. Information may be used to administer your account, process payments, verify identity, prevent fraud, provide customer support, meet compliance responsibilities and improve the service.

Information may be shared with payment providers, verification services, technology suppliers or other authorised parties where necessary for these purposes. You should read the privacy information provided by Unipokies Casino to understand how personal data is collected, used, stored and protected.

Gambling Responsibly

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits before you play and avoid gambling when you are distressed, under the influence of alcohol or unable to make clear decisions.

Responsible gambling tools or account restrictions may be available. You may contact Unipokies Casino to discuss limits, time-outs or account closure. If gambling is affecting your finances, relationships, work or wellbeing, consider seeking help from an appropriately qualified support service in your area.

Unipokies Casino may take steps to protect customers where activity suggests possible gambling-related harm.

Changes to This Agreement

Unipokies Casino may update these Terms and Conditions to reflect changes to the service, promotions, security processes or applicable obligations. The latest version will apply from the date it is published or from any later date stated in the notice.

You should review this page regularly. If you continue to use the casino after an update takes effect, you will be treated as having accepted the revised terms. If you do not agree with a change, you must stop using the service and may request account closure.

How to Reach Us

If you have questions about these Terms and Conditions, your account, a payment, a verification request or a responsible gambling measure, contact Unipokies Casino at [email protected].

When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary sensitive payment details. These Terms and Conditions should be read together with any applicable privacy notice, game rules and promotion-specific conditions.

Last updated: